The City of Jersey Village is seeking a dedicated Utility Field Technician to join our team. As a front-line representative of the City, this position ensures reliable water and wastewater services for residents and businesses. The Utility Field Technician provides responsive, customer-centered service by investigating and repairing water leaks, addressing meter issues, responding to sewer stoppages, and conducting inspections. This is a hands-on role where you'll work directly with residents and team members to maintain safe, dependable utilities for our community.

Key Responsibilities

• Respond to resident service requests, including water leak investigations, meter repairs, and sewer stoppages.

• Perform grease trap (FOG) and customer service inspections to support system efficiency.

• Conduct water leak repairs, particularly within meter boxes, to reduce water loss.

• Complete monthly meter reading duties using AMI (Advanced Metering Infrastructure) and manual methods as needed.

• Maintain water quality by operating valves, flushing hydrants, and reviewing GIS maps.

• Communicate effectively with residents to provide updates and professional customer service.

• Assist with emergency response efforts for water main breaks and sewer line repairs, including after-hours and weekend on-call assignments.

• Accurately document inspections, repairs, and resident interactions for reporting and accountability.

• Support general utility operations, maintenance, and contractor oversight as needed.

Qualifications

• High school diploma or GED required.

• Previous utility, water/wastewater, or maintenance experience preferred.

• Ability to learn and apply applicable federal, state, and local utility regulations.

• Strong communication and customer service skills.

• Ability to work outdoors in varying weather conditions.

• Valid Texas driver's license required; CDL preferred or ability to obtain.

• Willingness to participate in on-call rotation, including weekends and after-hours work.

Why Join Jersey Village?

• Competitive pay and benefits package.

• Opportunity to work with a supportive, community-focused team.

• Hands-on role where your work directly impacts the quality of life for residents.

• Training and growth opportunities in water/wastewater operations.